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Ticketing Terms and Conditions

Please read these Terms and Conditions carefully before purchasing a ticket. By purchasing a ticket, you agree to be bound by these Terms and Conditions.

These Terms and Conditions relate both to the sale of tickets and attendance at events. These Terms and Conditions apply to both the original purchaser and any subsequent ticketholders (“you”).

Variation to Terms and Conditions

Snow4Kids may vary these Terms and Conditions at any time by updating them. Any variations will only apply to ticket purchases made after these Terms and Conditions have been updated.

Refunds, exchanges and replacements

1 Snow4Kids will only offer a refund or exchange of a ticket if the event is cancelled, rescheduled or significantly relocated(and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). You must apply for a refund within a reasonable time. Snow4Kids does not offer refunds or exchanges as a result of a change in your personal circumstances or mind.

2 If an event is cancelled, rescheduled or significantly relocated, all liability is limited to the amount for which the ticket was purchased (including any fees or charges). Proof of purchase may be required for any refund or exchange. Unless required by law (including the Australian Consumer Law), Snow4Kids will not be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses.

3 Snow4Kids will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified, including proof of purchase, and if you give reasonable notice before the event. Snow4Kids may charge a reasonable fee for the replacement of tickets.

4 You should carefully consider the refund and cancellation policies of travel, accommodation and other goods or service providers when making arrangements for attendance at an event. You may also wish to consider taking out a relevant insurance policy to cover for any losses in the event of cancellation, rescheduling or relocation.

Variations to events

1 Snow4Kids reserves the right to add, withdraw, reschedule or substitute attractions and/or vary advertised programs, prices, venues, seating arrangements (including ticket categories) and audience capacity.

Conditions of entry

1 Admission to an event is subject to the separate Conditions of Entry posted on our website.  In particular, the following form part of theses terms unless otherwise specified:

2 You may be denied entry into, or removed from, an event where Snow4Kids has reasonable grounds to do so, including if you breach these Terms and Conditions or the Seller’s Terms, or you are intoxicated, under the influence of illicit drugs, inappropriately attired or adversely affecting the enjoyment of the event by others.

3 If you arrive late, you may not be admitted and denied a session transfer/refund.

4 You may not be permitted to take into the event, or use, certain personal items, including snow play equipment, decorations (including food-based items).

5 You may be required to submit to a search of your person and/or possessions before entering the event.

Authenticity and validity of tickets

1 Entry to an event may be refused if the authenticity or validity of a ticket is questionable, including because the ticket has been damaged or defaced in any way, or has not been purchased from Snow4Kids or other authorised points of sale.

Marketing, Third Party Competitions and Sales

1. Snow4Kids reserves the right to use all customer information supplied for marketing and promotional purposes.

2 Snow4Kids reserves the right to pass on all customer information supplied to third party companies for marketing and promotional purposes.

3 By purchasing a ticket, you agree to be entered into the holiday giveaway running in collaboration with Club Med and have your personal data passed onto Club Med.

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