TICKETING
HOW MUCH ARE TICKETS?
General Admission Tickets to Snow4Kids 2024 are priced at $29 per person.
Family Passes (2 adults and 2 children) are available for a limited time at $99.
Please note that online purchases will incur a ticketing fee of $1.25 per general admission ticket or $5 for a family pass.
WHO NEEDS A TICKET?
Every Person entering the Snow4Kids Park requires a valid ticket.
Children 12 years and under must be accompanied by an adult carer that is holding a valid ticket.
Children over the age of 12 years are able to use the Snow Village Park by themselves. They are not able to look after younger children.
Babies 12 months and under may enter the park for free with a paying adult carer/parent. Please take extra care and precautions when bringing babies into the snow park. Snow is by nature wet and slippery. To minimise any fall risks for your baby we urge you to not carry them on any snow-covered surfaces. Please keep the baby in a pram or walk only on the carpeted areas.
WHERE CAN I BUY TICKETS?
You can purchase tickets online or at the venue.
We recommend booking online in advance to save disappointment as the most popular sessions sell out quickly prior to opening. If you do not wish to purchase tickets online, we may have any unsold tickets available for purchase at the Ticket Box at the venue on the day.
PLEASE NOTE: We can only sell tickets at the ticket box for that day. We can assist you to buy tickets for future dates at the ticket box. Tickets are strictly limited for every session. Once they are gone they are gone.
DO YOU OFFER A DISCOUNT FOR GROUP BOOKINGS?
Yes! We offer a 20% discount for group bookings of 20 people or more. Please contact [email protected] directly for more information or to book. Please note that tickets must be paid for at least 2 weeks prior to the booked session in full.
CAN I HAVE MY CHILD’S BIRTHDAY PARTY HERE?
You are welcome to bring multiple children to the event as a birthday type of event however we do not specifically host birthday parties. If you would like to buy a large amount of tickets, we may be able to offer a discount so please send an email to [email protected].
SESSION TIMES
HOW LONG IS A SESSION AND WHAT TIME ARE THEY ON?
Each Snow4Kids session runs for approximately 80 minutes.
Our daily session times are as following: 9am, 10.30am, 12pm, 1.30pm, 3pm and 4.30pm.
CAN I GO TO ANY SESSION THAT I WANT?
You may book any session that you wish to attend (subject to availability). However, you are not able to enter the attraction until the date and time you have purchased your ticket for.
CAN I CHANGE TO A DIFFERENT DATE AND SESSION?
Snow4Kids advises to ensure to book the correct date and time for your snow adventure. If you should find yourself in the need to change your tickets to a different date or time please contact Snow4Kids directly via email to [email protected] Please include your Name, booking reference, number of tickets and the date/time you want to change to. We require a minimum of 24 hours for ticket exchanges.
PLEASE NOTE: Snow4Kids is trying their best to accommodate ticket exchange requests. Ticket exchanges are at the discretion of management. If the newly requested date and session is fully booked we will not be able to fulfil your request. No refunds are offered for change of mind or change in personal circumstances (including personal sickness).
I AM LATE FOR MY SESSION. CAN I STILL GO IN?
Of course. Snow4Kids sessions run on set times but you are able to enter the park at any time during your booked session. Please note that you will need to leave the park once your session ends regardless of your entry time.
CAN I BOOK A LONGER SESSION?
In 2024, our sessions run for an extended 80 minutes but of course we know that a true snow lover can never get enough. If you feel like you need a little more fun simply book 2 consecutive sessions or join us on another day. Every week should have a snow day!
WHAT TO WEAR
IS IT GOING TO BE COLD?
Snow4Kids is not temperature regulated. The temperatures inside the event will be slightly colder than the general outdoor temperatures of the day due to the snow but it shouldn’t be freezing (unless we hit another ice age).
WHAT FOOTWEAR DO YOU RECOMMEND?
Please wear snow appropriate, fully enclosed, non-slip footwear. We recommend winter boots, rain boots or work boots.
ABSOLUTELY NO SLIDES OR THONGS ALLOWED!
WHAT CLOTHING SHOULD I WEAR?
We like to recommend the onion system when it comes to dressing. Ideal are a long pair of bottoms paired with a t-shirt and a cardigan or sweater. Gloves are highly recommended as your hand will get cold from playing with all the snow. Sunglasses are useful as well on a sunny day with all the bright white snow.
DO I NEED GLOVES?
Gloves are not a requirement but we strongly recommend having them. Our snow is the real deal and your hands will get cold quiet quickly. You are welcome to bring your own or alternatively you are able to purchase gloves at the event.
HOSPITALITY AND MERCHANDISE
CAN I PURCHASE FOOD AND DRINKS AT SNOW4KIDS?
Snow4Kids 2024 is featuring a joyous winter market with a large variety of festive winter treats. From savoury to sweet. We have you covered. And yes, there will be coffee.
CAN I BRING MY OWN FOOD?
We ask that you do not bring any external food or drinks into the park (bottled water excepted), however you may purchase food and drink from our various food stalls on site.
CAN I BUY GLOVES AT SNOW4KIDS?
Yes, we have a variety of gloves available for purchase at the event and in our online shop. Please note that online pre-purchased items will be available for pick up at the venue only. We do not post items prior to the event.
WILL THERE BE MERCHANDISING?
We love making memories and of course we will have some beautiful merchandise to commemorate the day. From light-up snow wands and cute plush toys to mugs and head wear. There is something for everyone.
AGE RESTRICTIONS AND SUPERVISION
WHAT ARE THE AGE RESTRICTIONS?
The park is suitable to people of all ages to come along and experience the magic of real snow. We generally recommend the Snow4Kids Park for children aged 12 and under, but of course each child is different and enjoys different things. Older children and adults are welcome at Snow4Kids as we know that everyone loves building snowman. We do ask them to be mindful of the younger children.
CAN ADULTS PARTICIPATE?
Snow4kids encourages adults to get active and enjoy the fun with their children. We simply ask adults to not throw real snowballs to ensure the safety of our younger customers.
MY CHILD IS A TEENAGER, CAN I LEAVE THEM THERE ALONE OR LEAVE THEM TO SUPERVISE MY YOUNGER CHILD ALONE?
Children over the age of 12 years are welcome to use the Snow4Kids park by themselves. They are not able to supervise younger children. Children under the age of 12 years need to be supervised by an adult carer or parent.
DOES THERE NEED TO BE ONE ADULT PER CHILD FOR SUPERVISION?
No. If you have one child, you will need at least one adult. But if, for example, one adult was to bring along 2 or 3 children alone, that would be fine. It is just important that all children are supervised by at least one adult.
WHAT IS NEW
Are their changes to the Snow4Kids Festival in 2024?
Yes, Snow4Kids 2024 is our 12th year of operation in the Brisbane area and we have extended the session times from 60 minutes to 80 minutes. There will be so many fun snow attractions that we thought a little extra time is needed to fully enjoy the event. We also added a delightful winter market to the event with lots of festive sweet and savory treats to enjoy.
WHAT’S ON
CAN YOU HAVE A SNOWBALL FIGHT? WHAT CAN I DO AT SNOW4KIDS? IS THERE SEATING?
Snow4Kids 2024 is bursting with frosty fun. Enter our winter wonderland and experience tons of fresh real snow, build snowmen, throw snowballs, frolic on the snow mountain, meet our characters, take fabulous family pictures and enjoy real falling snow. If you need to relax a little of feel peckish you will be able to visit our winter market that offers a range of delightful sweet and savory treats.
IS THERE SEATING?
Yes, our new winter market is featuring a beautiful seating area where you can indulge in some delicious winter treats.
CAN YOU HAVE A SNOWBALL FIGHT? WHAT CAN I DO AT SNOW4KIDS?
Snow4Kids caters to a lot of very young customers. To ensure their safety snowball fights with real snowballs are not allowed. Snowballs made from real snow can be painful and cause serious health damage when they hit people, especially young children. To keep everybody safe and happy we ask you to only throw snowball at the provided targets.
WHAT ELSE CAN I DO AT WESTFIELD NORTH LAKE SHOPPING CENTRE WHEN I VISIT?
Shopping, Eating and tons of fun activities such as the movie theatres and games arcade as well as a great eating precinct.
WHERE CAN I PARK?
There are numerous free car parks in the area. Please refer to the Westfield North Lakes Shopping Centre website for more information.
CAN I GET THERE BY PUBLIC TRANSPORT?
Yes! there is lots of public transport in the area. Our venue is adjacent to Westfield North Lakes. Please refer to the Translink website for more information.
ACCESIBILITY
IS SNOW4KIDS WHEELCHAIR FRIENDLY?
The Snow4Kids Park is wheelchair accessible and you will be able to participate in most of the attractions. Snowball throwing, our photo set up’s and the falling snow are all chair friendly. Snowman making is great fun as well and our friendly staff can provide you with a bench and buckets of fresh snow for easier access.
Unfortunately, you won’t be able to drive on any fully snow-covered areas and toilets in the shopping centre will need to be used if required.
If you have any questions or would like further information, please email us on [email protected]
IS SNOW4KIDS SENSORY FRIENDLY? DO YOU OFFER SENSORY SESSIONS? DO
Snow4Kids hopes that every person gets the chance to see real snow in their life. We understand that there is a broad spectrum of different sensory needs for many and try our best to accommodate everyone.
At our general Snow4Kids sessions you will experience music and noises from the snowmaking. Some guests choose to wear earplugs or earmuffs if they are sensitive to any surrounding noises. There are no bright lights at snow4Kids in the day time but the white snow can shine bright under the sun. Sunglasses would be a perfect addition for anyone with sensitive eyes.
We are intending to include a number of sensory friendly sessions with a quieter environment (please note that due to that there will be no falling snow), low lights and smaller visitor numbers. Please contact our team on [email protected] to find out more or if you have any further questions.
DO YOU ACCEPT COMPANION CARDS?
Snow4Kids accepts companion cards. To book in for a companion ticket contact us on [email protected].