Frequently Asked Questions

Below are some of the frequently asked questions about Snow4Kids. If you’re still confused, please don’t hesitate to contact us!

SNOW4KIDS

WHAT CAN I DO AT SNOW4KIDS 2025?

Snow4Kids 2025 is all about the magic of snow and you can expect to participate in all the winter classics:

  • Tons of real, fresh snow
  • Snowman making
  • Snowball throwing
  • Snow play
  • Falling snow
  • Photo Opportunities
  • Meet the mascots
  • Additionally, you can enjoy a game of mini golf. Frosty Fairways, a magical, winter themed mini golf course. One game on our 9 hole golf course is included in the ticket cost.

TELL US MORE ABOUT SNOW$KIDS 2025

Yes, this is our 13th year of operation in the Brisbane area and we have extended the session time to 80 minutes for more fun times in the snow. The Snowball Arcade is returning and includes an area for you to make fresh snowballs and utiilise your best throw at a wide range of cheeky targets. Epic fun! But hold on, there is more. In 2025 Frosty Fairways is joining the winter fun.  Frosty Fairways is the ultimate winter mini golf escape. A one of a kind, snow themed 9-hole mini golf course for all ages.

HOW LONG IS A SNOW4KIDS SESSION AND WHAT TIME ARE THEY ON?

Each session operates for 80 minutes. The session times are 9AM, 10.30AM, 12PM, 1.30PM and 3PM . The Snow4Kids Park closes at 5PM.

CAN I GO TO ANY SNOW4KIDS SESSION THAT I WANT?

You may book any session that you wish to attend (subject to availability). However, you are not able to enter the Snow4Kids Park attraction until the date and time you have purchased your ticket for.

HOW MUCH DOES IT COST?

A General Admission ticket for all people entering the park is priced at $30. 

Babies 12 months and under may enter the park for free with a paying adult. Please note that babies are brought into the park at the parents or carers own risk. Please take care and do not walk on the snow with a child in your arms due to the risk of falling. Please keep the baby in a pram or walk only on the carpeted areas.

Children 12 years and under must be accompanied by an adult carer that is holding a valid ticket.

Children over the age of 12 years are able to use the Snow4Kids Park by themselves. They are not able to look after younger children.

WHERE CAN I BUY TICKETS?

You can purchase tickets online.

We recommend booking online in advance to save disappointment as the most popular sessions sell out very quickly. If you do not wish to purchase tickets online, we may have any unsold tickets available for purchase at the Ticket Box at the venue on the day.

PLEASE NOTE: We can only sell tickets at the ticket box for that day. We can assist you to buy tickets for future dates at the ticket box. Tickets are strictly limited for every session. Once they are gone they are gone.

CAN YOU HAVE A SNOWBALL FIGHT?

Snow4kids caters to a lot of very young customers. To ensure their safety snowball fights with real snowballs are not allowed.  Snowballs made from real snow can be painful and cause serious health damage when they hit people, especially young children. To keep everybody safe and happy we ask you to only throw snowball at the provided targets.

CAN ADULTS PARTICIPATE?

Snow4kids encourages adults to get active and enjoy the fun with their children.  We simply ask adults to not throw real snowballs to ensure the safety of our young customers.

CAN I HAVE MY CHILD’S BIRTHDAY PARTY HERE? 

You are welcome to bring multiple children to the event as a birthday type of event however we do not specifically host birthday parties. If you would like to buy a large amount of tickets, we may be able to offer a discount so please send an email to [email protected].

MY CHILD IS ONE, DO THEY NEED A TICKET?

Children 12 months and under are free WITH a paying adult but we advise that you are not permitted to walk on the snow with a child in your arms.
Children 12 months and over require a full paying ticket.

WHAT ARE THE AGE RESTRICTIONS?

The park is suitable to people of all ages to come along and experience the magic of real snow. Building a real snowman if great fun for all ages. We generally recommend the Snow4Kids Park for children aged 12 and under, but of course each child is different and may respond differently to the attractions (some may be more or less amused than others despite age).  If older children are attending, they will need to be mindful of the younger children in the Park.

DOES THERE NEED TO BE ONE ADULT PER CHILD FOR SUPERVISION? 

No. If you have one child, you will need at least one adult. But if, for example, one adult was to bring along 2 or 3 children alone, that would be fine. It is just important that all children are supervised by at least one adult.

MY CHILD IS A TEENAGER, CAN I LEAVE THEM THERE ALONE OR LEAVE THEM TO SUPERVISE MY YOUNGER CHILD ALONE?

Children over the age of 12 years are welcome to use the Snow4Kids park by themselves. They are not able to supervise younger children. Children under the age of 12 years need to be supervised by an adult carer or parent.

DO YOU OFFER A DISCOUNT FOR GROUP BOOKINGS? 

Yes! We offer a 20% discount for group bookings of 20 people or more. Please contact [email protected] directly for more information or to book. Please note that tickets must be paid for at least 2 weeks prior to the booked session in full.

CAN I CHANGE TO A DIFFERENT DATE AND SESSION? 

Snow4Kids advices to ensure to book the correct date and time for your snow adventure. If you should find yourself in the need to change your tickets to a different date or time, please contact Snow4Kids directly via email to [email protected] . Please include your Name, booking reference, number of tickets and the date/time you want to change to.

PLEASE NOTE: Snow4Kids is trying their best to accommodate ticket exchange requests. Ticket exchanges are at the discretion of management. If the newly requested date and session is fully booked, we will not be able to fulfil your request. No refunds are offered for change of mind or change in personal circumstances (including personal sickness).

CONDITIONS OF ENTRY

For the past 13 years we have had a great safety record, however, while we do everything in our power to minimise the risk of any accidents, the venue is used at the customers own risk and you must be cautious while walking on the snow as it can be slippery under foot. We ask that you bring gloves for the kids and waterproof and stable footwear is worn in the park at all times. You can find all the information regarding the Conditions of Entry at the following links.

The links are below:

Conditions of Entry:  CLICK HERE

Ticketing Terms of Conditions: CLICK HERE

WILL THERE BE FOOD AND DRINKS?

We are planning to engage Food Trucks on site that offer a variety of different food options that change weekly. From, twisted potatoes to traditional, German sausages – we have your tummy covered. Got a sweet tooth? Make sure to grab one of our Smores-Kits and toast your very own marshmallow over the fire. Parched? The Snow Village has a variety of cold drinks on offer. Please keep an eye out on our social media for the daily food trucks.

CAN I TOAST MARSHMALLOWS?

Yes, you will have the opportunity to purchase one of our Smores-Kits and toast your very own Marshmallows over the fire. Please make sure to always keep a safe distance to the fire pits and to not touch any hot surfaces. Please only use the utensils provided by us and supervise children closely at all times. Please follow Staff directions at all times and check any food for allergens.

FROSTY FAIRWAYS

WHAT CAN I DO AT FROSTY FAIRWAYS?

Frosty Fairways is our snow themed mini golf course. Challenge yourself on this special 9-hole course and see who the best golfer is.

WHO IS THE COURSE BEST SUITED FOR?

If you can hold a putter you are good to go! Frosty Fairways is suitable for all ages and abilities. May it be for a fun family outing or an out of the box date night. Everyone is welcome.

HOW MUCH DOES IT COST AND WHERE CAN I BOOK?

Tickets to Frosty Fairways are included in the Snow4kids ticket price.

Children 12 months and under are free to enter.

Children under the age of 12 must be accompanied by an adult carer.

You can purchase tickets online.

Please note that tickets are non-refundable and cannot be exchanged.

CAN I TOUCH THE SET UP?

Our golf course theming is seriously gorgeous, and we hope you take and share a million pictures. But please, do not touch or climb any of the decorations. They are fragile. Please stay on the dedicated walk ways.

HOW LONG DOES THE COURSE TAKE?

The game duration depends on the size of your group, their skills and how busy the course is. To ensure all families get a turn we limit playing time to 20 minutes for each group. 

GENERAL

WHERE CAN I PARK? 

There are numerous free car parks in the area. It is best to enter the MT Gravat Showgrounds from Broadwater Road and you will find plenty of carparks next to our entrance.

CAN I GET THERE BY PUBLIC TRANSPORT? 

Yes! there is lots of public transport in the area. Our venue is adjacent to Logan Road. Please refer to the Translink website for more information.

DO YOU ACCEPT COMPANION CARDS?

Yes, we honour companion cards. If you require to bring a carer and would like to request a companion ticket email [email protected].

Please make sure to carry your companion card with out for entry.

ARE YOU WHEELCHAIR FRIENDLY?

Snow4Kids and The Snow Village are designed to be wheel chair friendly in the way they are set up. Unfortunately, the previous tenant spread gravel over the bitumen ground and there are still a few pebbles around which can make it challenging for some chair users depending on their chair model and level of support. Please contact [email protected] for a chat to see if the event is suitable.