Frequently Asked Questions

Below are some of the frequently asked questions about Snow4Kids and this year’s event.
If you’re still confused, please don’t hesitate to contact us!

Are the Snow4Kids Park and Snowman Making separate like last year?
No, this year, we have included everything in the Snow4Kids Park!

What is included in the Snow4Kids Park?
The Snow4Kids Park includes snow tobogganing, snowball throwing, a snow mountain, general snow play AND Snowman making with decorations to bring your frosty creations to life!

How much time do I get to spend in the Snow4Kids Park?
Each session in the Snow4Kids Park runs for 50 minutes. These sessions begin on the half hour every hour.
Session times: 9.30am, 10.30am, 11.30am, 12.30pm, 1.30pm, 2.30pm, 3.30pm

Can I go to any session that I want?
You may book any session that you wish to attend (subject to availability). However, you are not able to enter the attraction until the date and time you have purchased your ticket for.

How much does it cost?
This year, we decided to simplify our ticketing structure and create one General Admission ticket for all people entering the park priced at $20. 
That’s a reduction of $5 per child entering the Park (2017: $25) AND now includes the Snowman Making which was a separate attraction last year priced at an additional $15.

Please note that online purchases will incur a $1.50 ticketing fee per ticket. 
Babies 12 months and under may enter the park for free with a paying adult. 

Where can I buy tickets?
You can purchase tickets online. We recommend booking online in advance to save disappointment as the most popular sessions sell out very quickly and often have no tickets available at the venue on the day.
If you do not wish to purchase tickets online, we will have any unsold tickets available for purchase at the Ticketbooth at the venue on the day. PLEASE NOTE: We can only sell tickets at the ticket booth for that day. We are unable to sell tickets for future dates at the ticket booth.

Can you have a snowball fight?
Due to health and safety regulations, snowball fights are not allowed. Snowballs, when packed tightly, can be very painful when they hit people, especially young children.
We will have a specific snowball throwing area with fun targets for children to throw snowballs at.

Can adults participate?
In the case of the Snow4Kids Park, anyone over the age of 12 is not allowed to throw Snowballs or ride the toboggans for health and safety reasons. This is to ensure the safety of all children and adults in the park. Adults are allowed to help children where necessary and enjoy the snow play with them.
In the case of the Snowman Making, yes! Adults are more than welcome to build a snowman with their children.

Can I have my child’s birthday party here?
You are welcome to bring multiple children to the event as a birthday type of event however we do not specifically host birthday parties. If you would like to buy a large amount of tickets, please send an email to tickets@b4snow.com.

My child is one, do they need a paying ticket?
Children 12 months and under are free WITH a paying adult.
12 months and over require a full paying ticket.

What are the age restrictions?
We recommend the Snow4Kids Park for children aged 12 and under, but of course each child is different and may respond differently to the attractions (some may be more or less amused than others despite age). The park will have two different sized mountains this year with different sized toboggan slopes to accommodate for children of different ages. If older children are attending, they will need to be mindful of the younger children in the Park.
With regards to the Snowman Making, we believe that is fun for almost anyone, aged 0 to 110 years.

Does there need to be one adult per child for supervision? 
No. If you have one child, you will need at least one adult. But if, for example, one adult were to bring along 2 or 3 children alone, that would be fine. It is just important that all children are supervised by at least one adult. If you are accompanying many children alone, the amount you are comfortable with supervising alone is at your discretion.

My child is a teenager, can I leave them there alone or leave them to supervise my younger child alone?
No. All minors must be accompanied by a responsible adult aged 18 years and over.

Where can I park?
There are numerous car parks in the area.
The closest one would be the Southbank Parklands car park.
There is also the Cultural Precinct Carparks and the Convention and Exhibition Centre Car Park. All of these car parks are paid and vary in price. Please refer to their websites for more information.
There is limited metered street parking in the area with a maximum time limit of 2 hours in most cases.

Can I get there by public transport?
Yes! there is lots of public transport in the area. Our venue (The South Bank Piazza) is very close to both the Southbank Railway Station and the South Brisbane Railway Station. Aditionally, the Cultural Centre Busway is just a short walk past QPAC and through the Parklands away from us.
Please refer to the Translink website for more information.